General

• How do I cancel my account?
• How do I sign up for a ROSALIND subscription?
• Where can I update my account information?
• What species do you support?
• How can I add additional Attributes after launching my experiment?
• How do I update my billing information on ROSALIND?
• Where can I upgrade my ROSALIND account or purchase more Analysis Units (AU)?
• What types of input files are supported?
• How do I access information about my Analysis Unit and Payment History?
• My ROSALIND Account was locked, how do I unlock it?
• How can I rename, edit, or delete my experiment?
• How do I get started?
• What types of Gene Expression experiments are supported?
• I am not a bioinformatician. Can I really perform my own analysis?
• What is an Analysis Unit and how is it used on ROSALIND?
• What is considered a Sample?
• Do I need a subscription to use ROSALIND?
• My account says I have a trial. What happens when the trial ends?
• How do I set up comparisons for my experiment?