There are 2 options: 1) use the Quick Share feature to invite email@example.com to a new or existing Space or 2) use the Support Menu to submit a new ticket
If you already have a ticket open with Support and are looking to give us access, you can use the Quick Share feature to add firstname.lastname@example.org to a new space or an existing space. Click here for more information on creating spaces.
Are you looking to submit a new Support ticket with our team? If you navigate to the experiment you would like to share, then click on the ROSALIND logo in the upper right corner to open the Support Menu, there is an option to automatically share your experiment with ROSALIND in a Support Space when you submit a new inquiry: