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    • Bulk RNA-seq
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    • NanoString nCounter Gene Expression
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    • Single Cell RNA-seq QC
    • NanoString nCounter Gene Expression QC
  • Results and Interpretation
    • Normalized Expression Visualization
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    • Pathway Analysis and Enrichment
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      1. Help Center
      2. ROSALIND FAQs
      • ROSALIND FAQs
        • General
        • Account and Subscription
        • Security
        • Troubleshooting
      • Training Resources
        • Live Training with an Expert
        • On-demand Training Videos
      • Experimental Design and Setup
        • Bulk RNA-seq
        • Single Cell RNA-seq
        • NanoString nCounter Gene Expression
        • NanoString nCounter T-cell Receptor (TCR) Diversity
      • Attribute Files
      • Comparison Design and Setup
        • Comparison Set Up
        • Covariate Correction
      • Public Data Import
      • Methods
        • NanoString nCounter Gene Expression
        • NanoString nCounter miRNA
        • NanoString nCounter PlexSet
      • Quality Control
        • Differential Expression QC Plots
        • Bulk RNA-seq QC
        • Single Cell RNA-seq QC
        • NanoString nCounter Gene Expression QC
      • Results and Interpretation
        • Normalized Expression Visualization
        • Differential Expression
        • Pathway Analysis and Enrichment
        • NanoString nCounter Gene Expression Results
        • Data Download
      • Gene Lists and Signatures
      • Meta-Analysis
        • Applications
        • Methods
      • Collaboration and Sharing
        • Spaces
        • Project Transfer
      • ROSALIND DxM
        • Signing Up / Registration
        • Company Directories / Library
        • Adding A Test To Monitor
        • Understanding Incidents and Scoring
        • Wet Lab Testing
        • Additional Help / Contact
        • General

      ROSALIND FAQs

      Frequently asked questions about ROSALIND.

      General

      • I am not a bioinformatician. Can I really perform my own analysis?
      • What species do you support?
      • What types of input files are supported?
      • What types of Gene Expression experiments are supported?
      • How do I get started?
      • What is considered a Sample?
      • How can I rename, edit, or delete my experiment?
      See more

      Account and Subscription

      • How do I sign up for a ROSALIND subscription?
      • Where can I upgrade my ROSALIND account or purchase more Analysis Units (AU)?
      • Where can I update my account information?
      • How do I update my billing information on ROSALIND?
      • My account says I have a trial. What happens when the trial ends?
      • What is an Analysis Unit and how is it used on ROSALIND?
      • How do I access information about my Analysis Unit and Payment History?
      • My ROSALIND Account was locked, how do I unlock it?
      • How do I cancel my account?
      • How can I add additional Attributes after launching my experiment?
      • How do I unlock my analysis for NanoString data?
      • Do I need Analysis Units (AU) to unlock NanoString Experiments?
      See more

      Security

      • How secure is ROSALIND?
      • As a cloud-based collaboration platform is my data shared?
      • Should I share my username and password so members of my team can see my experiments?

      Troubleshooting

      • Why am I seeing a message saying “Connection to ROSALIND lost”?
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